Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use our front-end design education platform.
Last updated: January 15, 2025
Information We Collect
When you interact with Mruftino Uyslamos, we collect various types of information to provide you with our front-end design education services. This collection happens through different channels and serves specific purposes related to your learning experience and account management.
Account Information
Your name, email address, phone number, and billing information when you create an account or enroll in our programs. We also store your educational preferences and progress tracking data.
Technical Data
IP address, browser type, device information, and how you navigate through our website. This helps us optimize your learning platform experience and troubleshoot technical issues.
Learning Analytics
Course completion rates, time spent on modules, quiz results, and project submissions. This information helps us improve our curriculum and provide personalized learning recommendations.
Communication Records
Messages you send through our support system, feedback forms, and any correspondence with our instructional team. We maintain these records to provide consistent support.
How We Use Your Information
Your personal information serves several important functions in delivering our front-end design education services. We use this data to create personalized learning experiences, track your progress through our curriculum, and ensure you receive appropriate support throughout your educational journey.
We analyze learning patterns to identify areas where students commonly struggle, allowing us to refine our course materials and provide additional resources. Your engagement data helps us understand which teaching methods work best and how to structure future content for maximum effectiveness.
Administrative purposes include processing payments, sending course updates, and maintaining your account security. We also use your information to comply with Canadian educational regulations and maintain accurate records as required by law.
Your Rights and Choices
Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have several important rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and accessible.
-
Access Your DataRequest a complete copy of all personal information we hold about you, including learning records and account details. We'll provide this within 30 days of your request.
-
Correct InaccuraciesUpdate or correct any incorrect personal information in our systems. You can make many changes directly through your account dashboard or contact us for assistance.
-
Withdraw ConsentOpt out of non-essential data processing activities, such as marketing communications or optional analytics programs, while maintaining access to core educational services.
-
Data PortabilityReceive your learning progress and course completion data in a structured format that can be transferred to other educational platforms if desired.
-
Account DeletionRequest complete removal of your account and associated data, subject to legal requirements for maintaining educational records and financial transactions.
Data Security Measures
Protecting your personal information is fundamental to our operations. We've implemented comprehensive security measures that align with Canadian privacy standards and international best practices for educational technology platforms.
Encryption
All data transmissions use TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards.
Access Controls
Multi-factor authentication and role-based access ensure only authorized personnel can access your information.
Monitoring
Continuous security monitoring and regular vulnerability assessments help identify and address potential threats.
Backups
Automated, encrypted backups stored in geographically separate Canadian data centers ensure data recovery capabilities.
Our technical team conducts regular security audits and updates our systems to address emerging threats. All staff members receive privacy training and sign confidentiality agreements to protect your information.
Data Retention and Deletion
We maintain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Different types of data have varying retention periods based on their purpose and regulatory obligations.
Active Account Period
While your account remains active, we retain all learning data, progress records, and account information to support your ongoing education and provide consistent service.
Account Closure + 2 Years
After account closure, we maintain educational records for two years to accommodate transcript requests and verify course completions. Personal identifiers are gradually removed during this period.
Financial Records + 7 Years
Payment and billing information is retained for seven years as required by Canadian tax and business regulations. This data is stored separately with restricted access.
Anonymous Analytics
Aggregated, non-identifiable learning analytics may be retained indefinitely to improve our educational programs and contribute to research in online learning effectiveness.
Information Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data in specific circumstances that are essential to providing our educational services or required by law.
Educational service providers who support our platform, such as video hosting services for course content or assessment tools for evaluating your progress, may have access to relevant portions of your data. These providers operate under strict contractual agreements that require them to protect your information and use it solely for providing services to our platform.
In cases where you participate in group projects or peer review activities, certain information like your name and project submissions may be shared with other students in your program. We always inform you before any such sharing occurs and provide options to participate anonymously when possible.
Legal requirements may occasionally necessitate disclosure of personal information to government agencies or law enforcement. This occurs only when we receive valid legal requests and we'll notify you unless prohibited by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience and provide essential functionality. These small data files help us remember your preferences, track your progress through courses, and maintain your login session.
Essential cookies are necessary for basic website operation and cannot be disabled. These include authentication tokens that keep you logged in and preference settings that customize your learning dashboard.
Analytics cookies help us understand how students navigate our platform and identify areas for improvement. You can opt out of these non-essential cookies through your browser settings or our cookie preference center, though this may limit some personalization features.
We do not use advertising cookies or share tracking data with advertising networks. Our focus remains on educational analytics that directly benefit your learning experience.
International Data Transfers
Your personal information is primarily stored and processed within Canada to ensure compliance with Canadian privacy laws. However, some of our educational technology partners may store data in other jurisdictions with adequate privacy protections.
When international transfers are necessary, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions recognized by Canadian privacy authorities. We maintain oversight of all data processing activities regardless of location.
You have the right to know about any international transfers affecting your data and can request details about the safeguards in place to protect your information during such transfers.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated to you through email notifications and prominent notices on our platform.
Minor updates, such as clarifications or formatting improvements, may be made without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Previous versions of our privacy policy are archived and available upon request, allowing you to track changes over time and understand how our privacy practices have evolved.
Privacy Questions or Concerns?
Our privacy team is here to help you understand and exercise your rights.
Email us at info@soksmols.com
Call us at +1 (519) 695-2303
Visit us at 3750 46 Ave SE Bay 109, Calgary, AB T2B 0L1, Canada